Mail truck

A mail truck makes deliveries on Carmel Drive in Egg Harbor Township Jan. 9.

MOLLY BILINSKI / Staff Writer

Snow and icy roads may have Atlantic County residents experiencing a delay in their mail delivery, but carriers have been out on their routes, a postal official said.

Residents in Galloway, Pleasantville and Egg Harbor Township are all reporting delays or nondelivery of their mail.

“I understand that some carriers in those areas and in other parts of the South Jersey District were impacted by yesterday's ice storm,” said Ray Daiutolo Sr., a U.S. Postal Service media relations representative for South Jersey.

“They expect that to change today and going forward with the forecast of milder weather the next few days.”

Carriers were out during the storm Thursday and Friday and have been delivering where they can, he said.

“They went out Thursday, but in some areas they encountered a lot of challenges from the storm and were unable to make all their deliveries,” Daiutolo said in an email.

They worked on Friday and tried to deliver where it was safe to do so, he added.

If mail cannot be delivered due to unplowed roads, mail is brought back to the office, reported and documented, and delivery is attempted the following day, he said.

“Carriers are known for making every effort rather than have to carry two days of mail the next day,” Daiutolo said.

“Residents can contact their local office to make arrangements to pick up mail when roads are impassable or delivery is not safe for our employees,” he continued. “If a curbside box is knocked down, the owner will have to replace it or put it back up in order for us to safely deliver the mail. In that situation, the customer should contact the office and make arrangements to get mail until the box is returned.”

Residents were urged to keep their mailboxes and sidewalks cleared of snow in a press release issued by the U.S. Postal Service Jan. 5.

“In past winter storm events, postal carriers have suffered serious injuries related to slips, trips and falls due to icy and snow covered walkways and porch steps,” Daiutolo said. “Letter carriers are instructed to use good judgment, if a potential hazard exists, and to hold mail to addresses where ice and snow are not cleared.”

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