Written by Opinion Tuesday, April 30, 2013 11:31 am
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To the editor:
The returning daughter the Miss American Pageant that we all welcome is back thanks to Trenton.
The impact of the pageant will be financially positive for Atlantic City, which was always its purpose.
I do have some concerns that the hospitality industry has to be extra fine-tuned that week. The visitors will surly judge us, and their experiences will be written about on the Internet. These guests will be vintage travelers and they will be critical; not to mention the media, who will have staff that were once involved in the pageant, such as Gretchen Carlson of Fox News.
The industry must push itself the extra mile. Atlantic City does not need another 1964 DNC disaster. Although these are different times, similar problems could occur. We have progressed and will continue to serve travelers professionally.
On Sept. 20, 1973 I was serving lunch customers Earl Morral, Fran Tarkenton and Y.A. Tittle when they asked me if I had any influence in a major hotel. Their request was simple: They had not had towels for two days. I called a local GM and he called the owners, and the problem was solved. The point is, it's our town, our paychecks, our pride as we represent the people of the city and New Jersey. The more we extend ourselves, the more we contribute to the general hospitality of travelers.
If Atlantic City receives poor press, the slogan "Do AC" will turn into "AC done." We cannot afford this. No institute can teach harmony and a positive attitude toward the public. It's learned. It’s experience.
Egg Harbor Township